Call Divert Basics
Call divert allows you to forward incoming calls to another number of your choice—whether it's a mobile, landline, or another device. This can be super handy if you're on the go or prefer to take calls on a different number.
Is There a Cost?
Call divert is a chargeable service for most BetterPhone customers. However, if you’re using our BetterPhone Max package, you’re in luck! Call divert is included in your plan, so there’s no extra cost to worry about.
For customers on the BetterPhone Essential or BetterPhone Home plans, you’ll be charged the standard call rate.
A Few Examples:
BetterPhone Max users: If you divert calls to your mobile, there won’t be any additional charges, as long as your plan covers calls to mobiles.
BetterPhone Essential or BetterHome users: Each diverted call is treated as a standard call to the number you’re diverting to. For example, diverting calls to a mobile would be charged like any other mobile call.
How to Set It Up
If you’d like to activate call divert, just get in touch with us, and we’ll set it up for you manually. Don’t forget if you’re on BetterPhone Essential or BetterPhone Home, there will be charges involved.
If you have any questions about call divert or need help figuring out the best plan for your needs, feel free to reach out via support@brsk.co.uk or call 02039 255 299 (between 8am and 8pm, Monday to Sunday).
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