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How do I reset my customer portal password?
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Written by Vicky van Niekerk
Updated over a year ago

Forgotten your password? It happens to the best of us.

Don't worry, there is a simple solution to this. You can reset your password by following these steps.

  1. Now click on the Forgot your Password button.

  2. Enter your email address and click on Request Password Reset.

You will then receive an email. Please follow the prompts in the email to reset your password.

You can also reset your password from within the portal.

  1. Once you have logged into the portal, click on the Personal Details tab.

  2. In Account Details, click on Change Password.

  3. You will now be prompted to enter your existing password. Once done click on Next.

  4. Now enter your new password. Take note of what your password should include.
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For guidance on this process, please reach out to support@brsk.co.uk or 02039 255 299.

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