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Can I cancel my subscription?
Can I cancel my subscription?
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Written by Vicky van Niekerk
Updated over a week ago

Yes, you always have the right to cancel, however, you may be charged a cancellation fee.

18-month / 24-month contract customers

If you're on a fixed 18-month / 24-month contract, you will be liable for a service cancellation fee that is dependent on how much time is left on your minimum term. We will advise the amount payable for the service cancellation once we acknowledge receipt of your request.

Month-to-Month customers

If you're on a month-to-month contract, you need to give us 1-months' notice to cancel your service. So you will always have 1 bill remaining (and at least 30 days left of service) when you cancel your month-to-month service with us.

To request to cancel your subscription, please contact cancellations@brsk.co.uk or 0330 088 4796.
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If you decide to join the brsk family again, and we hope you do, you'll be happy to hear that we won't charge you to reactivate the service again.

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