There are so many myths and misconceptions floating around about FTTH (Fiber-to-the-Home) and Wi-Fi technologies. It's time to clear things up!
There is no “stabilisation period”
With older DSL connections there was a stabilisation period of around 10-14 days while DLM (Dynamic Line Management) selects the best profile. This isn’t the case with FTTH as we set a static profile for the speeds based on the chosen package.Wi-Fi 6 doesn’t solve all Wi-Fi issues
While Wi-Fi 6 is excellent, not all devices currently support it so it’s unlikely to resolve any Wi-Fi issues you may have.Turning your router off at night
Routers/ONTs are designed to operate 24/7, plus we also generally push important firmware updates at night/early morning. Not only this but powering off the ONT could inadvertently end up triggering alarms on the network.Router position
Some customers will want to position their router behind the TV or in the TV cabinet, this is a recipe for disaster and we should try to avoid this where possible! Some other bad positions are near fish tanks, microwaves, window sills (as they’re generally at the edge of a property), or even on the floor!All devices on Wi-Fi
Why? Just because a device can work wirelessly, doesn’t mean it should. Any fixed device that doesn’t need to be mobile should ideally be wired with a network cable and connected directly to your router. You’ll get a much more reliable connection, avoid unnecessarily taking up wireless bandwidth, and reduce the risk of annoying buffering.Xbox/Playstation showing slow speeds so the connection must be faulty!
We’ve tested this multiple times and the brutal honesty is the Xbox/Playstation speed test results aren't always reliable. This seems to be a combination of the browser the console uses to test and the servers Microsoft/Sony use.Mesh Wi-Fi vs Wi-Fi repeaters/extenders
Wi-Fi extenders/repeaters are great for a “quick and dirty” fix for Wi-Fi range issues, but they’ll likely end up causing more harm than good. This is because they create their own separate Wi-Fi network which can interfere with the main one (as they need to be on the same channel). Mesh Wi-Fi is designed to work in harmony with each other and is much less likely to run into this issue.