Troubleshooting Internet Issues
V
Written by Vicky van Niekerk
Updated over a week ago

Are you unable to connect to the internet?

If so, here are a few steps you can try to get your internet up and running.

  1. Simply reboot the two brsk devices (the router and the ONT) that were installed by brsk.

    You can do this by pressing the power button on each device. Wait 1 minute and then turn each device on again.

  2. Check that the fibre cable coming from the outside is securely connected to the ONT as well as the ethernet connecting the ONT and router.

    Black Technicolor Router


    White Icotera Router

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