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Customer Portal: Billing Overview
Customer Portal: Billing Overview
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Written by Vicky van Niekerk
Updated over 6 months ago

When it comes to managing your billing, we don't waste any time. Let's dive right in and get you up to speed on your billing overview.

Decoding Your Account Dashboard: As soon as you log in, you'll find yourself on your account dashboard, your command centre for all things billing. This is where you'll get a snapshot of your financial status, so you know exactly where you stand.

Cracking the Billing Code: Look out for those tell-tale signs next to the "Bills" tab. They're like our billing secret language, giving you quick insights into what's happening with your account.

  • Red Exclamation Marks: Uh-oh! This means you've got some overdue invoices that need your attention.

  • Colour-Coded Icons: Think of these as your subscription status emojis:

    • Green Lightning Bolt: Active and ready to roll.

    • Orange Lightning Bolt: Waiting in the wings for activation.

    • Gray Lightning Bolt: Just chillin', waiting to be activated.

    • Red Lightning Bolt with Exclamation Mark: Uh-oh, again! This means your subscription is suspended due to overdue payment.

Mastering Your Billing Overview: Understanding these cues gives you the power to take control of your billing situation. Whether it's settling overdue invoices or keeping an eye on your subscription status, your billing overview is your trusty sidekick in financial management.

Got Questions? We've Got Answers: If you need a hand navigating your billing overview or have any questions whatsoever, don't hesitate to reach out via support@brsk.co.uk or 02039 255 299 Mondays - Sundays 8:00am - 8:00pm. Our team is here to help you out, pronto.

Get ready to conquer your billing with confidence and efficiency.

We would like to acknowledge the use of ChatGPT, an AI language model developed by OpenAI, in assisting with the generation of content for this article


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