We build our network to be robust and reliable and conduct proactive maintenance on a regular basis to ensure that the network is operating at its best.

We have maintenance teams on hand to deal with any issues as quickly as possible - whether a car has taken out a street pole or street cabinet, or a squirrel has chewed through the fibre - brsk will be ready to attend to the issue and get your connection up and running again.
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In case you are experiencing internet connectivity issues, please search our Help Centre for answers. If you are unable to resolve the issue, please contact our support team via support@brsk.co.uk. If they are unable to resolve your issue right away they will dig deeper and hold onto the problem until fully resolved. Our support hours are Monday to Sunday, 8:00am - 20:00pm.

Our support team is highly skilled, with many years of experience. We pride ourselves in customer service and will always put you first.