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Can I pause my internet while I'm away without being charged?
Can I pause my internet while I'm away without being charged?
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Written by Vicky van Niekerk
Updated over a year ago

That depends if you're on a fixed 18-month, 24-month contract, or a month-to-month contract.
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If you're on a fixed 18 or 24-month contract, unfortunately, you will not be able to pause your subscription.

If, however, you're on a month-to-month contract, you can cancel and re-activate your account as and when you please. You do need to give us at least one month's notice to ensure you don't get billed while you're away.

Please contact us via cancellations@brsk.co.uk or 02039 255 299 to pause your subscription.
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You'll be happy to hear that we won't charge you to reactivate the service again.

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