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What is BetterPhone?
V
Written by Vicky van Niekerk
Updated over 6 months ago

By 2025, old copper networks will be phased out - so your landline as you know it won't be around for much longer.

Our BetterPhone service allows you to make calls using your current landline phone*, over the Internet (VoIP, Voice over Internet Protocol) - so you can cut out the old copper cabling altogether! And, you can keep your current landline number.**

Calling from VoIP Internet rather than a traditional fixed landline has various advantages;

  • Better sound quality

  • Cheaper calls

  • Cheaper line rental

  • Keep your current landline phone*

  • Keep your current landline number**

So why keep paying for line rental you might not need?

*Some phones may require an ‘RJ11 to BT plug’ adapter, we can give you one of these free of charge if you contact our support team.

**Not all companies support the 'porting' (transfer) of phone numbers, so in some rare instances you may not be able to keep your number - in these cases, we'll issue a new phone number to you.

BetterPhone is designed to work with analogue telephone handsets so you can use the same device that you would have with a traditional fixed telephone line - if you need to purchase a new handset to use with the service please ensure it is analogue as VoIP telephone handsets are not supported.

We offer two packages:

  1. BetterPhone Essential
    Includes your line, and all calls are charged on a pay-as-you-go basis - so you only pay for what you use.

  2. BetterPhone Home
    Includes your line and ALL UK landline calls.

  3. BetterPhone Max

    Includes your line and ALL UK Landline and Mobile calls.

If you would like to keep your existing number there is a once-off fee, as per our price book, which will be charged as soon as your order is placed.

Because your BetterPhone service works over Internet protocol, if there is a broadband outage, this service will also go down. We, therefore suggest that you have an alternative phone service that does work in an outage, such as a mobile phone.

To find out more about BetterPhone or to signup to take advantage of this visit the brsk website or reach out to sales via 0330 088 0564 or sales@brsk.co.uk.

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