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How do I check my network connectivity status?
How do I check my network connectivity status?
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Written by Vicky van Niekerk
Updated over 3 months ago

To check the network connectivity status of your Better TV device, please follow the steps below:
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  1. Navigate to the 'Settings' menu on your Better TV device

  2. Under the 'Help & Support' row, select 'Diagnostics'

Settings_-_General.png

3. Your internet status will be displayed as either 'Connected' or 'Disconnected'. This would appear, as shown below:

General_-_Diagnostics.png

Alongside your 'Internet status', you can find details such as 'Local network IP' (IP address), 'Software version' etc.
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