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Getting the best out of BetterTV
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Can I change the Audio delay on my device?
Can I change the Audio Output Mode?
Can I change the language of Audio Description?
Can I get Audio Description on my device?
Can I get subtitles on my device?
Can I record a live TV programme on my BetterTV device?
Can I set up Parental Controls for my device?
Can I use only my box's remote to control my TV?
Can I use the Better TV mobile app abroad?
Can I watch a live programme on the Better TV mobile app and/or on TV with my device?
How do I cancel my scheduled recordings?
How do I cast a programme from a Freeview channel to my Better TV device?
How do I cast a programme from an app to my TV?
How do I cast an IP channel to my Better TV device?
How do I change my PIN?
How do I change my screen size?
How do I change the HDMI resolution on my device?
How do I change the idle standby time of my device?
How do I check my network connectivity status?
How do I delete my recordings?
Can I watch a programme and record at the same time?
Can I watch Freeview channels on my BetterTV device if I don't have an aerial?
Can I watch my recorded programmes from my USB stick to my laptop?
Can I watch the Viaplay Sports channels on my Better TV device?
Do all programmes have Audio description?
Do I have to pair my mobile phone with my BetterTV device?
Do I need an aerial before I can use my device?
How can I get newly added Freeview channels?
How do I access my Favourite Channels EPG?
How do I access the picture-in-picture feature on the Better TV mobile app?
How do I enable casting on my Better TV mobile app?
How do I favourite channels within the Better TV mobile app?
How do I find an aerial installer?
How do I get a new pairing code, to pair the Mobile App to my device?
How do I get Software Updates for my device?
How do I navigate through my Better TV service?
How do I pair my mobile phone/tablet with my Better TV device?
How do I pair my Better TV device with a Bluetooth device?
How do I pair the Better TV mobile app with my replacement/second set-top box?
How do I reboot my Better TV device?
How do I restore my BetterTV box to factory settings or reset?
How do I search on my Better TV service?
How do I set a reminder for a future live programme?
How do I set Favourite channels?
How do I set up a recording or schedule a future recording?
How do I set up my USB stick for recording on my Better TV device?
How do I subscribe to On Demand apps?
How do I switch between a wired/wireless connection?
How do I unpair Alexa from my Better TV device?
How do I use my remote control?
How do I use the Accessible TV Guide?
How do I use the Alexa voice commands on my device?
How many channels do I get on top of Freeview?
How many Freeview Channels are on my service?
How many Freeview Channels can I get?
I already have a Better TV device, but I did not register. What do I do now?
I have forgotten my PIN, how can I recover it?
I've been upgraded to the latest version of the mobile app and logged out. What should I do?
Is it possible to hide and unhide channels?
My device keeps shutting down randomly. How do I fix this?
My Better TV device is not detecting my Internet connection. What should I do?
My BetterTV device is showing "No Signal", what should I do?
Some channels are missing, what should I do?
What are Amazon channels?
What are the limitations of the Enhanced Bluetooth Listening feature?
What are the recommended USB sticks?
What can I access from the Home page (FreeviewPlay)?
What can I do on the BetterTV mobile app?
What do the icons within the Better TV mobile app mean?
What does the cast feature on the mobile app do?
What is Deep Sleep Mode?
What is the minimal Network bandwidth for UHD HDR streaming (4K)?
What is the My TV area?
What should I do if I am having issues with an On-Demand app?
What's included in my box?
Where can I find the remote on the Better TV Mobile App?
Where will my recordings be stored?
Which aerial can I use for BetterTV?
Which Amazon Channels can I subscribe to?
Which buttons and functions are on my remote control?
Which connections are present on my BetterTV box?
Which devices does Better TV mobile app support?
Which shows can I watch when I'm not at home or on the same network as my Set top box?
Why aren't the subtitles of my selected language working?
Why can't I see an LED light on my device?
Why is an application not working?
Why is my device not responding to my remote control?
Why is my picture pixelated?
Why isn't Alexa responding to my voice commands?
How do I pair my Alexa device?
How do I set up my new device?
How do I search on my Better TV service?
Can I use my existing cables to set up Freeview on my BetterTV service?