How do I set up my new device?
V
Written by Vicky van Niekerk
Updated over a week ago

To set up and start using your new device, please follow the two steps below:

  1. Connecting your Better TV device to your TV:

    • Insert the HDMI cable into your Better TV device and TV.

    • If you require assistance in locating the port connections, on your Better TV device, please click here.

    • Connect your aerial cable into the 'Aerial' port of your Better TV device.

    • Link your Better TV device to your router using an Ethernet Cable or connect via WiFi.

    • Insert the provided power supply cable and switch on your Better TV device using your remote control.

    • Ensure that you're on the correct HDMI source. A welcome screen will appear.

  2. Configuring your Better TV device for use:

    • Follow the on-screen instructions to set up your device. The first step is to connect your box to the internet via ethernet cable or Wi-Fi. If your box is connected via ethernet cable all you need to do is select 'Continue'.

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  • If connecting via Wi-Fi, please select your Wi-Fi network and input the password.

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  • Set a 4-digit parental control pin and select to 'disable' or 'enable' your parental control settings.

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  • Your aerial would have scanned your channels. If an aerial cable was not connected, you can skip this step and revisit it later.

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  • Read through the terms and conditions, and select 'Accept'.

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  • A 4-digit code will appear on your TV screen and an instruction to download the Better TV mobile app, so you can register and pair your Better TV device.

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  • Download the Better TV Mobile App from the Google Play Store or App store to complete the registration and set up of your Better TV device.

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  • On your mobile app, follow the instructions and input the 4-digit code. This will pair your Mobile Phone and Better TV device.

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  • Sit back, relax and enjoy our service.

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