Wi-Fi gives you the freedom to scroll, stream, and work from anywhere in your home. Your router sends signals through the air to your devices, much like sound waves the signal travels through your home to connect to your devices. The waves can be blocked, or bounced around by objects in their path.
Why Wi-Fi Speeds Vary
Why Wi-Fi Speeds Vary
Wi-Fi is designed for convenience rather than maximum speed. While your hub receives the full speed of your purchased BetterNet package, devices throughout your home may experience lower speeds once connected through Wi-Fi. The good news? There's still plenty of bandwidth for HD video, gaming, and video calls.
What Can Affect Wi-Fi Speed?
What Can Affect Wi-Fi Speed?
Router placement matters most. Your router works best in a clear, open space in the central part of your home. Avoid tucking it behind TVs, under stairs, or near other electronics where the signal can't reach as far.
Physical barriers can weaken your signal. Thick walls, metal objects, and even everyday items like TVs, microwaves, mirrors, and fish tanks can interrupt the signal. This is normal radio wave behaviour, not a sign something's broken.
Your devices have different capabilities. Older devices can't use faster wireless frequencies, and some handle higher speeds better than others. Check your device's maximum download speeds if you're experiencing slower performance.
Network usage impacts speed. The more apps, web pages, and background processes running, the more your bandwidth is shared. This includes:
Number of connected devices and what they're being used for
Smart home devices like TVs, streaming services, and smart lights
Apps running in the background
Home layout naturally affects coverage. Some rooms may get weaker signals depending on your home's construction and layout. Read about how to fix this with our BetterWiFi.
Your smart home devices like TVs, streaming services, and smart lights all use more internet bandwidth. If you have several devices like this, consider upgrading your internet package to keep everything running smoothly.
Try these tips to Improve your Wi-Fi signal at home. Or watch this short video: