To update your details:
Log into your portal: Visit Account Login | brsk
Go to "Personal Details" tab in your account
Choose what to update
Update Personal Information
Update Personal Information
In the Personal Details section:
Click "Edit Details" in the Account Details section
Go ahead to update your phone number, or email address
Remember to save your changes when finished
Note: Account holder name cannot be changed on the customer portal. Please contact our support team if you need to change account holder's name.
Update Direct Debit Details
Update Direct Debit Details
In the Personal Details tab:
Scroll to the Billing Details section
Select Direct Debit payment type
Click "Update Direct Debit Details"
Enter your new payment information
Click "Save Changes" to confirm
Note: You can only use Card payments for one-off payments or charges.
What you can update: You can edit your contact phone numbers, email address (which becomes your new login), billing address, and direct debit information to keep your account current and ensure we can reach you when needed.