Connect your PLEIO to your TV
Connect your PLEIO to your TV
How do I connect my PLEIO puck to my TV?
Inside your package, you'll find everything you need to get started: the compact PLEIO puck, a gaming controller, a remote, an HDMI cable, and a power adapter. Its very simple to setup with your existing TV:
Take the supplied HDMI cable and plug it into one of your TV's empty HDMI ports. Then, plug the other end of the cable into your PLEIO puck.
Plug in the power adaptor into a power socket, and insert its cable into the other end of the PLEIO puck.
The setup sequence should then automatically load onto your TV screen. If not, you may need to use the AV/Source/Input key on your TV remote to select the correct HDMI port to display.
Follow the on-screen setup instructions to start your watch, stream, and play experience. For further guidance on these steps visit the 'On-screen setup' article.
Your on-screen setup guide
Your on-screen setup guide
Here's a guide through the on-screen setup:
Once your PLEIO puck is connected to your TV and powered on, the setup process is relatively quick. Simply follow the below steps for additional guidance.
Pair Remote: The first step is to connect your remote control via Bluetooth. Press and hold the Back key and the Home key on your remote simultaneously for 5 to 10 seconds until the pairing is complete.
Select Language: Choose your preferred language for the on-screen menus and prompts.
Quick Setup: You will have the option to complete the Wi-Fi details and Google login quickly using an Android mobile phone, or to continue and enter the details directly on the TV screen.
Connect to Wi-Fi: Select your Wi-Fi network from the list and enter your password.
Firmware Update: This is an essential update for the puck's hardware and makes sure its ready to run the latest features. If no updates are found, you'll immediately proceed to the next step.
Google Login: Log in with your existing Google Account. This is required to access the Google Play Store and many smart features.
Accept Terms: Read and accept Google's Terms of Service to continue.
Google Services: You will be prompted to accept or deselect optional settings, such as 'use location' and 'help improve android' (diagnostics). Review these options before accepting.
Setup Google Assistant: Follow the prompts to enable the Google Assistant features, such as search across apps and personalised search results. You can also opt-in to receive communication about future updates to this feature.
Install Apps: A screen will appear with a selection of popular applications. You can choose to install some, all, or none of these apps at this stage.
Feature Overview: You will see a quick overview detailing the main Android TV features of your puck.
Software Update: Any updates to the puck's contents (channels, menus, videos, etc.) will take place here. If no updates are found, you'll immediately proceed to the next step.
PLEIO Terms and Conditions: Scroll down the page, select 'OK for me' and enter the pairing code on your TV screen into the webpage specified on the subsequent screen.
Freely Setup: Complete the final steps for the Freely service:
Enter a memorable 4-digit Parental PIN (this is for restricting content).
Enter your postcode (the first three digits are sufficient for location services).
Home Page: This page will load shortly afterwards, and your puck is ready to use!
Aerial requirements
Aerial requirements
Do I need an aerial?
Forget the aerial! With our service, you get everything you need over your broadband connection.
This includes Freely, giving you access to over 100 live channels like BBC ONE, ITV1, Channel 4, and 5 without an aerial. On top of that, you can dive into more than 150 additional internet-based channels and a vast library of thousands of apps from the Google Play Store. There are even over 200 cloud games to keep the whole family entertained, all powered by your internet connection.
Internet requirements
Internet requirements
What are the minimum internet requirements?
For the best gaming experience, a minimum download speed of 10 Mbps is recommended. To avoid latency, which can cause noticeable delays, a stable and low-latency connection is even more important than the overall speed. We recommend connecting to a strong Wi-Fi signal as close to your router as possible.