Setting Up Your Router
Our engineers will set up your brsk equipment during installation. However, if you ever need to do this yourself, follow these steps:
Icotera Router (White i4850)
Connect the Ethernet cable:
Plug one end into the “ETHERNET” port on the Line Box.
Plug the other end into the “WAN” port on the Icotera router.
Power up the devices:
Plug in the power cables and switch on both the Line Box and the router.
Check the indicators:
The “green” data light on the Line Box and the WAN light on the router indicate that your service is live.
Connect devices to your Icotera router
Connect devices to your Icotera router
Whether you're using a mobile phone, laptop, or TV, here’s how to get connected.
Make sure the WAN (globe icon) light on your router is green.
Open Wi-Fi settings on your device.
Look for the network called FTTH_XXXX.
Enter the WPA2 Key printed on the back of your router.
Once connected, the Wi-Fi icon should turn green.
Tip: You can also scan the QR code on the back of the router to connect instantly.
Tip: For the strongest connection, use an Ethernet cable (we do not supply this) if your TV, computer or laptop is close to the router—just plug into any LAN port on the back.
Connect your Icotera router to your home phone
Connect your Icotera router to your home phone
Step 1 - Check your current phone setup
You may have your phone plugged into the wall socket using an RJ11 - BT-style cable (most homes have this cable) see the image below of the cable.
To connect your home phone to your Icotera router, you'll need a cable with RJ11 connectors on both ends (as seen on the image below)
If you're unsure which cable to use, or you're having trouble connecting your phone, we can send you the right cable. Just get in touch: email us at support@brsk.co.uk or call us on 02039 255 291.
Step 2 - Connect your phone to router
If you have an RJ11 to RJ11 cable:
Unplug your current cable from the phone.
Plug one end of the RJ11 to RJ11 cable into your phone handset.
Plug the other end into one of the VoIP/Phone ports on the back of the white Icotera router (see image below).
The white Icotera router has two VoIP/phone ports, located on the back of the unit (circled above). You can use either port, or even connect two phones—one in each port.
If you only have a BT-style plug:
You can either:
Use a plug adapter (see image below) that converts your BT plug to an RJ11 end, then plug that into the router, or replace the cable with an RJ11 to RJ11 cable.
Log into to your Icotera router on web
Log into to your Icotera router on web
To modify network settings, access your router’s web interface:
Icotera Router
Connect to the router via Wi-Fi or Ethernet.
Open a web browser and enter: http://192.168.12.1/.
Enter login credentials:
Enter Username: admin and password: admin
You should now be logged in and taken to the connected devices page
Log into your Icotera router with app
Log into your Icotera router with app
To manage your WiFi settings and troubleshoot issues, download the Icotera app to your mobile device iOS or Andriod and others.
Once installed, open the Icotera app on your device.
You’ll see a welcome screen, tap "Log In" to continue. Input username: admin and password: admin.
If you've previously changed your login details and can't remember them, you may need to reset your router to factory settings.
Change your Wi-Fi network name (SSID) and password
Change your Wi-Fi network name (SSID) and password
If your router model reads ‘i4850-00’ (found on the sticker on the back), follow these steps:
Step 1: Log into Your Router
Ensure your device is connected to your Wi-Fi.
Open a web browser and go to your router’s login page.
Enter your admin credentials. If unsure, check the sticker on the back of your router.
Step 2: Update Your Wi-Fi Settings
In the menu, select ‘Wi-Fi 802.11b/g/n’ (for 2.4GHz) or ‘Wi-Fi 802.11ac’ (for 5GHz).
Scroll to the ‘Wi-Fi APs’ section and update the SSID (Wi-Fi name) and Encryption Key (Wi-Fi password) fields.
Your SSID can be up to 32 characters and include letters, numbers, and symbols (!@#$%&*_-+=[]:“|?,./).
Your password is case-sensitive.
Step 3: Apply Changes & Reconnect
Scroll down and click ‘Apply’ to save changes.
A confirmation pop-up will appear—click ‘Continue’.
Reconnect your devices using the new details.
Reset your Icotera router to default settings
Reset your Icotera router to default settings
Locate the Reset Button
The reset button is on the bottom of your router, labelled ‘Reset’.
Press and Hold
Make sure the router is powered on.
Using a paperclip or pin screwdriver, press and hold the Reset button for at least 10 seconds.
Watch the Lights
Once the Globe light is steady green and one of the phone lights is blinking green, you can release the button.
The lights will cycle and blink a few times—this is normal and means the router is resetting.
Wait for the Router to Reboot
The process may take a few minutes.
Once the Globe and other lights turn steady green, your router has been successfully reset.
Reconnect Using Default Settings
After the reset, you’ll need to reconnect to the network using the default Wi-Fi name and password printed on the sticker on the back of your router.